Support
Have a question or run into a problem? We're happy to help.
Contact us
Email us at support@connectorcompanion.com and we'll get back to you as soon as we can. When you write in, it helps to include the email address on your account and a short description of what you're seeing.
Frequently asked questions
How do I export my data?
Go to Settings → Privacy once you're signed in. You can download a full copy of your contacts, touchpoints, reminders, and insights history at any time.
How do I cancel my subscription?
Go to Settings → Billing and open the billing portal. You can cancel or change your plan there; cancellation takes effect at the end of your current billing period.
How do I delete my account?
Go to Settings → Privacy and choose Delete account. This permanently removes your contacts, touchpoints, reminders, quiz history, and analytics.
Is my contacts' data ever used for AI, ads, or marketing?
No. Your contacts' data is never sent to an AI or machine-learning system, never used for advertising or marketing, and never sold. See our Privacy Policy for the full detail.
Do you offer a free trial or a free tier?
There's no permanent free tier today. Current plans and pricing are on our Pricing page.
How do reminders and guidance work?
Reminders and guidance are generated from clear, deterministic rules based on your own priorities and activity -- never by an AI analyzing your contacts.
For details on how we handle your data and your rights, see our Privacy Policy and Terms of Service.